The accounting division's mission is to provide internal management with accurate and timely management information, to assist city departments in the procurement of goods and services, and to conduct utility business with citizens in a courteous and pleasant environment. Mail can be sent to the accounting division at:
City of Dothan
Attention: Accounting Division
P.O. Box 2128
Dothan, AL 36302

Utility Collections

The utility collections division is primarily responsible for accepting and posting utility payments, collecting current and past-due debt, and assisting customers with establishing service, transferring services, and terminating service.

Bills may be paid online, by mail, or in person. Night depositories are available for use after regular business hours. The two-night depositories locations are:

  • 125 North Saint Andrews Street in Lane One of the Drive-thru
  • 126 North Saint Andrews Street under the balcony on the south side of the Civic Center

PLEASE NOTE: Any payments dropped during regular business hours of 8:00 am to 4:30 pm will not be posted until the next day of business.

Utility payments may also be mailed to:
City of Dothan
Attention: Utility Collections Division
P.O. Box 6728
Dothan, AL 36302

For questions regarding online payments, call (334) 615-4100 or send us an email.

Utility Services

The utility services division is primarily responsible for connecting and disconnecting service and reading meters for electric, water, and sewer services by the City of Dothan. For general utility questions, call (334) 615-4100 or send us an email.