Pay / View Utility Bill Online

One Time Payment

This option allows the user to make a payment without registering an account. The Dothan Utilities account number is required. 

Dothan Utilities has changed payment processers and is now taking One-Time payments through MyUsage. In the near future, additional options will be available to save payment methods, view your bill and monitor your usage. In your April bill, you will receive notification of new features coming soon.

In order to provide better service to the citizens of Dothan, it is necessary for maintenance to be completed on the City of Dothan online utility payment system. To achieve this task, it is essential that the online payment system (MyUsage) for utility payments to be out of service on Saturday February 22, 2020 between 8:00am and 12:00pm CST.
We sincerely apologize for any inconvenience this may cause our citizens during this time. If the maintenance is completed sooner than scheduled, MyUsage will be made available to use.

Make One-time payment


Internet payments do not automatically remove delinquent accounts from cutoff. 

If your account has been scheduled for disconnection of service either for nonpayment or for a returned item and you make an Internet payment to pay your balance, it remains your responsibility to notify the Dothan Utilities Office at (334) 615-4100 to prevent disconnection of your service.

Payments made after 2:00 pm will be applied the following business day.

Should you have questions, we will be glad to help. Email Dothan Utilities concerning MyUsage questions. For all other utility related questions, please email Utility Services.