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Citizen Help Center
Dothan Utilities
Call Before You DigCall Before You Dig
Before you begin any type of excavation or digging, please call 8-1-1 for the location of underground facilities.

Report a Street Light Problem
Please call (334) 615-3302 on weekdays from 6:00 am to 4:30 pm. Be sure to give a property address and a call-back number to allow us to get correct and/or additional information about the street light such as:
  • Is the light out all the time?
  • Is the light cycling off and on?
  • Is the light burning all the time?
  • Any other helpful information

Utilities Department
Dothan's Utilities Department is municipally owned and operated, offering services in southeastern Alabama. Our goal is to provide efficient, effective, and economical electrical redistribution, potable water, wastewater, and fire protection assistance for the citizens of Dothan. Our vision is to be the best electric, water, and wastewater utility in the Wiregrass area with regard to rates, customer service, reliability, and community involvement.

This department is comprised of the staff and equipment responsible for the day-to-day operations.

Our Goal
Our dedicated employees work around-the-clock to make sure more than adequate and reliable electricity remains available for instant use, wastewater services fully support our customer needs while ensuring environmental integrity, and a safe, high-quality, and ample supply of water is delivered with suitable pressure and with minimal interruptions.

Dothan Utilities logo

Payment and Connection

125 N. Saint Andrews St.

Office Hours
Monday - Friday
8:00 am - 4:00 pm

Drive-Thru Hours
Monday - Friday
8:00 am - 4:30 pm


Report a Power Outage

Ph: (334) 615-3302

Report Water / Wastewater Emergencies
Ph: (334) 615-3302

Billy R. Mayes, P.E.
Dothan Utilities Director

200 Kilgore Drive
Dothan, AL 36301-4920

Ph: (334) 615-3300
Fx: (334) 615-3309

Hours of Operation
Monday - Friday
7:00 am - 4:00 pm

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