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Dothan Utilities
Call Before You Dig
Before you begin any type of excavation or digging, please call 8-1-1 for the location of underground facilities.
Report a Street Light Problem
Please call (334) 615-3302 on weekdays from 6:00 am to 4:30 pm. Be sure to give a property address and a call-back number to allow us to get correct and/or additional information about the street light such as:
- Is the light out all the time?
- Is the light cycling off and on?
- Is the light burning all the time?
- Any other helpful information
Utilities Department
Dothan's Utilities Department is municipally owned and operated, offering services in southeastern Alabama. Our goal is to provide efficient, effective, and economical electrical redistribution, potable water, wastewater, and fire protection assistance for the citizens of Dothan. Our vision is to be the best electric, water, and wastewater utility in the Wiregrass area with regard to rates, customer service, reliability, and community involvement.
This department is comprised of the staff and equipment responsible for day-to-day operations.
Our Goal
Our dedicated employees work around-the-clock to make sure more than adequate and reliable electricity remains available for instant use, wastewater services fully support our customer needs while ensuring environmental integrity, and a safe, high-quality, and ample supply of water is delivered with suitable pressure and with minimal interruptions.
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Billy Mayes, P.E.
Dothan Utilities Director
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Saint Andrews Location
Physical Address
125 N Saint Andrews Street
Dothan, AL 36303
Phone: (334) 615-4100 option 3
Hours
Monday through Friday
7:30 a.m. to 4 p.m.
Drive-Thru Hours
Monday through Friday
7:30 a.m. to 4:00 p.m.
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Dothan Utilities
Physical Address
200 Kilgore Drive
Dothan, AL 36301
Phone: (334) 615-3300Fax: (334) 615-3309
Hours
Monday through Friday
7 a.m. to 4 p.m.
Payment
Payment and Connection
Report a Power Outage
Phone: (334) 615-3302
Report Water / Wastewater Emergencies
Phone: (334) 615-3302